Payroll & Customer Service Assistant (m/f)

For our Client, a British company providing payroll, HR and contract administration services, we are currently looking for candidates interested in the position of Payroll & HR Customer Service Assistant. This is a great opportunity for someone looking to develop their experience across payroll, customer service and administration. Full training will be provided from day one. You will initially focus on administrative payroll tasks, contract-related data entry and invoicing. As you gain experience, you will gradually take on more responsibility for customer relationships and handling more complex queries related to UK tax and National Insurance.

Responsibilities:

processing of Invoicing, Timesheets and Expenses Forms,
preparation, calculation and verification of payments and deductions records,
preparation of reports,
preparing contracts and supporting onboarding documents for new and existing clients,
database administration (data entry & reporting),
dealing with incoming payroll and pensions enquires and requests via email and phone.

Requirements:

minimum 2-3 years of general administrative experience (e.g., administration, customer service, data or document processing),
no prior experience in accountancy, payroll or finance required (full training will be provided to successful candidates),
fluent spoken and written English (C1) is a must – the role requires daily contact with team in the UK,
willingness to develop in Payroll area,
ability to work with high amounts of data,
well organised with strong administrative skills,
strong attention to details,
working knowledge of Microsoft Office (Outlook, Word, Excel).

The offer:

full time work from 9:00 to 17:00 (30 min lunch break included),
employment contract with a 3-month probation period,
Monday to Friday working week,
hybrid working (2 days from home a week) upon completion of training and competence,
private medical care,
on the job training (further professional development and training available),
friendly & supportive working atmosphere in a team of talented specialists,
office in central Krakow (ul. Pawia).