For our Client, international company, we are looking for an experienced manager to lead multiple teams within a complex financial services operations environment, ensuring high-quality service delivery to clients and investors. The role combines people leadership, client relationship management, operational risk oversight and strong technical expertise.
Operations Manager with French (m/f)
Responsibilities:
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lead and develop multiple teams through Team Leaders, setting strategic direction, priorities and performance expectations while maintaining overall accountability for operational delivery,
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oversee day-to-day operations, ensuring high standards of service quality, efficiency, accuracy and timely delivery in line with business objectives and agreed service levels,
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build and maintain strong relationships with clients and key stakeholders, acting as a senior point of contact for complex matters and escalations,
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ensure effective operational risk management, governance and internal controls, proactively identifying potential issues and driving appropriate solutions,
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provide senior-level oversight and guidance on complex operational matters, supporting teams in decision-making and ensuring consistent and effective resolution,
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drive continuous improvement, operational efficiency and service transformation initiatives in collaboration with cross-functional stakeholders,
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support business development and organisational growth by ensuring operational capabilities, resources and processes are aligned with evolving business needs.
Requirements:
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5+ years of managerial experience, preferably in a complex business or corporate environment,
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previous experience in the financial services industry or in a role involving finance, accounting, financial operations or related responsibilities,
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proven ability to lead, develop and motivate teams, including experience managing multiple teams or working through team leaders,
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good understanding of financial and business processes, with the ability to oversee operational activities and support effective decision-making,
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experience in stakeholder management and building effective relationships with internal and external partners,
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strong organisational, analytical and problem-solving skills, with the ability to manage priorities and handle challenging situations,
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demonstrated ability to lead change, improve processes and drive operational efficiency,
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fluent French and English, both written and spoken.
The offer:
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hybrid working model,
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competitive salary and benefits package,
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international and collaborative working environment,
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professional development and career growth opportunities.